Yes. Both Premium Plus and Original are hypoallergenic because the down fill inside is washed thoroughly, 15x more than many other brands.

Our Cooling Comforter, Duvets, Cooling Sheets and Pillowcases are also hypoallergenic. They are especially helpful for allergy-prone sleepers and sensitive skin because they wick moisture and help skin stay cool. No chemical or allergen additives are included, and the raw materials are unlikely to trigger an allergic reaction.

To unsubscribe, contact our Customer Experience team by email at restcoolingblanket@gmail.com or call the Rest Line at toll-free during our phone support hours.

We will be sorry to see you go, but we are happy to help update your preferences.

We provide several ways to pay for your convenience, including Visa, MasterCard, American Express, PayPal, Apple Pay and Shop Pay.

If you missed entering a promo code at checkout, contact our Customer Experience team at with your order number and offer details. We will do our best to find the right solution.

Please remember that only one discount code can be used per order.

When you order through our site, we want you to receive the best available deal. If the price of your item¹ drops on our site within 30 days of purchase, we will refund the difference to the same card used for the order. The price-match request must be made within 30 days of the original purchase.

To request the adjustment, email restcoolingblanket@gmail.com or call the Rest Line at during our phone support hours.

• Your order number
• A screenshot showing the lower price on our site²

1. To qualify, the item must match by color, size, variant and SKU, and it must be in stock.

2. We do not match prices from outside retailers or websites, including Amazon. Multiple promotions or discount codes also cannot be combined on one order.

Our promotional codes and discounts are valid only for direct purchases through our site. Orders placed with other retailers or channels, including Amazon, do not qualify for our offers and cannot be price matched to our site.

Beginning August 1, 2024, state law requires us to collect sales tax on every order. This helps us remain compliant with state requirements.

An estimated state tax is calculated automatically at checkout. After your payment is processed, the final amount will appear on your receipt.

All orders must include state tax where required by law, so exemptions cannot be applied.

To exchange item(s), please use the self-service portal. If the replacement item costs more, the difference must be paid. If the exchanged item costs less, the difference will be refunded². Please return items in the original box they arrived in. Exchanges are processed once the original item is received.

1. All exchanges are final sale.

2. The discount code used on the original order cannot be reused for the exchanged item.

Returns

We stand behind the quality of our bedding and hope you love your purchase. If you are not satisfied, you may start a return within 30 days from the delivery date. A $10 return and processing fee applies. To be eligible for a refund, the product must be sent back in its original packaging and must be free of stains or damage. Returns without the original packaging cannot be accepted.

Returns may be refunded to the original payment method, issued as store credit, or exchanged. If the original payment method is no longer active or cannot receive the refund, store credit for the same amount will be issued. Gift recipients may request a return within 30 days of the gift order delivery date, and the refund will be issued as store credit to the original purchaser.

To begin, visit the self-service return portal. Return shipping fees from the United States are covered by Rest. Once our Customer Experience team reviews the return, a shipping label will be emailed within 24-48 hours. You can also check return or exchange progress through the self-service portal. Items mailed back without using the portal first will not be accepted.

A maximum of 2 items may be returned per order so we can process requests efficiently and maintain service quality for all customers.

Refunds

After your return is received, the refund is automatically sent to the original payment method and a confirmation will be emailed to you. In some cases, banks or credit card companies may take up to 14-21 business days to process and post the refund.

Gift cards cannot be refunded for cash. Items returned after being purchased with a gift card will be credited back onto a gift card.

Orders paid through PayPal can only be refunded to your PayPal account.

Exchanges

To exchange item(s), visit the self-service return portal. If the new item has a higher value, the difference must be paid. If the new item has a lower value, the price difference will be refunded. Please package items in the original box they arrived in. Exchanges are handled after the original item is received.

Damages

Please check your order carefully when it arrives. If an item is defective, damaged, or incorrect, submit a warranty claim through the self-service return portal. For more support, contact our Customer Experience team at .

Rest One Year Warranty

All products purchased directly from our site include a one year limited warranty. For one year from the purchase date, manufacturing defects are covered. We may provide a one-time replacement or repair of the original product in the same specification purchased. The replacement will match the exact product, with no changes to size, color or quantity. No fee or deductible is required, and pickup of the original item plus delivery of the replacement will be handled by Rest at no cost to the customer.

The limited warranty covers the original purchaser for the stated one-year period while they are located in the United States. Any warranty or implied warranty is valid only while the original purchaser owns the product. The original purchaser means the first buyer of the product from our site.

Photos showing the defect and the original proof of purchase may be requested so we can identify and review the warranty issue.

You can submit a warranty claim through the self-service return portal.

For limited edition items, exchanges are available only while stock remains. If a limited edition item is no longer available, customers may be offered alternate options or store credit based on their preference.

Warranty Coverage

Covered: A physical defect in the product despite normal use and proper handling.

Not covered: Comfort, aesthetic or size preferences; stains, burns, tears, cuts, or liquid/moisture damage caused by the customer or environment, including pet damage; damage from improper washing or shrinkage from dryer use; normal reduction in duvet filling fluffiness after long-term use; any product modification; normal wear and tear from laundering, cleaning and regular use.

Products sold by unauthorized or authorized retailers, or sold as “used” or similar wording indicating they are not new, are not covered.

Third-party purchases must be handled with the original place of purchase. Rest is not responsible for products bought outside our website.

The 1-year warranty equals 365 days from the order date only.

Shipping

We are happy to offer free standard shipping within the United States on orders over $100. Orders under $100.00 have a $9.00 flat shipping rate. Orders shipping to Hawaii and Alaska have a $19.99 shipping fee, though orders to Hawaii and Alaska over $300 ship free.

United States
Orders within the United States ship from different local warehouses across the US. Shipping to Hawaii and Alaska may take additional time because of geography and transportation logistics. We will work to expedite these shipments, but please allow for longer delivery windows. We do not ship to Puerto Rico or the US Virgin Islands.

We plan to add more shipping destinations soon. Follow us on Facebook or Instagram for updates. For other international shipping, purchases made on Amazon.com may ship for an added cost.

Most carrier partners deliver within 3-5 business days after your order ships. Deliveries to Hawaii and Alaska may take more time.

Please note that shipping delays can sometimes happen. Deliveries during or after holidays, or to areas affected by severe weather, may require extra time. We recommend checking your tracking updates.

If you did not receive tracking information, contact our Customer Experience Team at restcoolingblanket@gmail.com or call the Rest Line at .

Track your order here.

If the shipping confirmation has not arrived, check your spam or junk folder. Still cannot find it? Email restcoolingblanket@gmail.com or call for help.

Think your order may be lost or delayed in transit?

Most deliveries arrive within 3-5 business days, but delays can occur. Shipment questions should be directed to the carrier first.

We must follow the carrier’s process. If 10 business days have passed, and you already contacted the courier, reach out to us at restcoolingblanket@gmail.com

My order says “delivered,” but I cannot locate it

If your order is marked delivered but has not been found, please take these steps:

1. Confirm the shipping address on your order confirmation is correct.
2. Look around every likely delivery spot near your home, apartment or office, including porches, side gates, mailrooms, neighbors and reception areas.
3. Contact the courier directly using the tracking details from your shipping confirmation email. Packages may sometimes be scanned early or left in an unexpected place. Couriers can often provide extra details such as GPS tracking or delivery images.

If your package still cannot be found after these steps, contact our Customer Experience team at restcoolingblanket@gmail.com or for guidance.

Please note: Delivery concerns must be reported within 7 days of the marked delivery date so we can help while courier information is still available.

Our fulfillment team works quickly to get your order shipped as soon as possible.

After an order is confirmed, we usually cannot change the shipping information. Still, feel free to contact us at restcoolingblanket@gmail.com. If the order has not shipped, we will do our best to update it.

If your order has already shipped, you may still be able to redirect it by contacting the courier directly through the tracking link in your shipping confirmation email.

Please note that we can ship only to the address entered at checkout. If the address was typed incorrectly and the parcel is delivered there, we may not be able to retrieve it. Please double-check the address before ordering.

Because we use trusted third-party carriers, we cannot 100% guarantee delivery on a specific date. Weather or operational delays may occasionally shift delivery by a few days. Once your order ships, we will send an email with the tracking number(s).

We recommend watching the tracking number(s) closely for the estimated delivery date. If you will be away and need the package delayed, please contact the carrier directly.

If you have not received tracking details for the remaining items, please email restcoolingblanket@gmail.com. To help us review quickly, include:

1. Your order number
2. A list of the missing item(s)
3. Photos of the original packaging and shipping box, if available

We will investigate right away and keep you updated.

You will need to enter your email, shipping address and card details. All communication will be sent to your email address, including cancellation details and any pre-order updates.

Our pre-order system accepts major card networks, including Visa, MasterCard and American Express.

PayPal and Shop Pay are not available for pre-orders at this time.

You may cancel at any time by using the cancellation link in your pre-order confirmation email.

A refund confirmation email will be sent, and the funds should appear back in your account within 3-5 business days.

Yes. Email restcoolingblanket@gmail.com or call the Rest Line at with the updated information, and a member of our Customer Experience team will update it for you.

You will receive an updated pre-order confirmation email afterward.

When is the second half of my preorder charged?

The second payment, which covers the remaining 50% of your preorder, is charged when due, usually after the product becomes available for purchase.

Who handles Purple Dot preorder charges?

Purple Dot processes all preorder charges directly. Your statement will show charges from Purple Dot, not from Rest.

Can I receive a refund for my preorder?

Yes, Purple Dot allows refunds. If you cancel your preorder, Purple Dot releases the funds for the refund. Rest is not responsible for issuing that refund amount.

What if the payment method for the second payment is invalid?

To avoid issues with the second payment, make sure the card used for the first payment remains valid. If the second payment fails, Purple Dot will email you. If the issue is not fixed within 7 days, the preorder will be canceled automatically.

For pre-orders, 50% of the item cost is charged when you purchase, and the remaining 50% is charged when the order is fulfilled.

Yes. No animal materials or animal byproducts are used to make our Cooling Comforter. From sustainable Sorona® fill to the biodegradable corn bag, we are proud of our focus on sustainable and ethical practices.

The Cooling Comforter is made to support body-temperature regulation during sleep. It feels cool to the touch and has an ultra-soft fabric. For the best experience, we suggest these practices:

SUPERCHARGED COOLNESS

For maximum coolness, use the comforter on its own, without a cover or top sheet, directly against the body. Skin contact with Evercool™ fabric gives your skin cooling relief.

SWEAT IN, SWEAT OUT

Sweating is normal. The highly moisture-wicking Evercool fabric helps keep you from waking up in a pool of sweat by supporting temperature regulation all night.

BETTER TOGETHER

If you use air conditioning, you can keep it running through the night with the comforter. Together, they help keep you cool and dry.

PATIENCE MAKES PERFECT

Allow at least 7 nights for your skin and body to adjust to the blanket. A short “break in” period may be needed before you enjoy all comforter features.

We hope this helps you enjoy the Rest line as designed.

The Cooling Comforter measurements and weights are:

• Twin/TwinXL measures 68" X 90" and weighs 4.3 lbs
• Full/Queen measures 90" X 90" and weighs 5.7 lbs
• King/Cali King measures 106" X 90" and weighs 6.4 lbs

The fabric composition, structure and material science make the comforter cooling, very soft, silky smooth and highly durable.

For the Cooling Comforter, we strongly recommend:

Washing

• Wash separately on gentle with a neutral pH detergent
• Use cold water and low spin
• Do not bleach
• Do not use fabric softener; the fabric is already very soft
• Use a front-loading washing machine when possible

Drying

• Tumble dry on low/no heat or line dry
• Do not iron
• Do not dry clean

We recommend a gentle, pH-neutral detergent. Suggestions from our Product Team include:

• Earth Breeze Laundry Detergent Sheets
• Seventh Generation Concentrated Laundry Detergent, Free & Clear Unscented

For Sheets, Sheet Sets and Pillowcases, we strongly recommend:

Washing

• Wash separately on gentle with a neutral pH detergent
• Use cold water and low spin
• Do not bleach
• Do not use fabric softener; the fabric is already very soft
• Use a front-loading washing machine when possible

Drying

• Tumble dry on low/no heat or line dry
• Do not iron
• Do not dry clean

We recommend a gentle, pH-neutral detergent. Suggestions from our Product Team include:

• Earth Breeze Laundry Detergent Sheets
• Seventh Generation Concentrated Laundry Detergent, Free & Clear Unscented

Our referral program rewards you for sharing Rest with others. When you refer someone and they make a qualifying purchase, they receive a unique discount code, and you receive a reward if that purchase meets the requirements.

To become an advocate, visit our website and select the “Refer a Friend” button. Add your name and the email of the person you want to refer, then start sharing.

The person you refer must be a new customer to qualify for the referral program.

No. A referral-program discount code cannot be combined with other discounts, promotions or offers.

Yes. The advocate’s order and the referred customer’s order must each meet a $200 minimum to be eligible.

For clarity, please review the following details about our promotional offers.

Offer Details

• Free Pillowcases: Automatically added when your order total is $249+
• Free Flat Sheet: Automatically added when your order total is $499+

How the Offers Work

Bonus gifts stack based on the order total:

• $249+ → Free Pillowcases
• $499+ → Free Pillowcases + Free Flat Sheet

Examples

• Order Total $249+: You qualify for the free pillowcases.
• Order Total $499+: You receive free pillowcases and the free flat sheet.

Important Reminder:

Free gifts are added to the cart automatically.

If I place another order, can I receive another bonus promotion?

Yes. If a separate order qualifies for a different bonus, you may receive that bonus with the new order.

We hope this makes our bonus-offer policy clear. For any additional questions, please contact customer support.

Please note that if you return any item(s) in your order, the bonus item must also be returned. If you keep the bonus item, its cost will be deducted from your refund amount.

Bonus items and promotional gifts are final and cannot be exchanged, returned, or redeemed for cash value. They are complimentary with your order and are not eligible for changes or refunds.

The Rest Rewards Club is our loyalty program created to thank our valued customers. Joining is completely free, with no hidden membership or sign-up fees.

As a Rest Rewards Club member, you earn 1 Dream Point for every $1 spent. Reward values range from $5 to $20 depending on your Tier. You can also collect points through activities like following our social media channels and writing product reviews. As you move up through the tiers, more benefits become available.

Yes. Points remain valid for 12 months from the date they are earned.